Keeping turns your Gmail into a help desk. Manage customer support from Gmail.
Keeping turns your Gmail into a help desk. Manage customer support from Gmail.
User reviews
10 Β· from the Chrome Web Store- V
Vlas Bashynskyi
Jun 23, 2026Cool extension!
- B
Britani Bunch
Dec 4, 2024Nice and Good working
- A
Andy Atalla (Andy)
Apr 30, 2024Having initially experienced some technical issues with keeping. Cody at keeping listened to the issues, invested a significant amount of time to resolve the technical issues and providing excellent customer service.
- F
Francine Pataray
Feb 8, 2023Keeping is great! The main trade-off in comparison to programs like Zendesk is that it's centralized on emails (it wouldn't have social media DMs ready to respond to within Keeping), since it's a plugin for Gmail. Any emails directed at our "support@company.com" account would be automatically created as a Keeping ticket. Additional "agents" can access and respond to these tickets without having to switch between emails. Plus you could convert tickets from their direct email "me@company.com" ...
- A
Adam Fisher
Feb 3, 2023We used Keeping for a few years but recently moved away due to increased support needs but Keeping worked very well and was convenient and light weight. We will still miss some features but had to merge into another in house solution. We were refunded our previous year service quickly and with no hassle which was appreciated. Thanks.